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FAQS
FAQS
1. WHAT'S THE STATUS OF MY ORDER?
Once your order ships, you will be sent an e-mail notification with tracking information. If you do not receive this e-mail notification, please contact us at: http://lakingsgameused.com/pages/contact-us
2. HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
See http://lakingsgameused.com/pages/shipping-delivery for shipping charts and estimated delivery times.
Please note some items will not ship until a later date. Check product descriptions for more details.
Generally, shipments within Southern California will take 24-48 hours to arrive, other regions will vary.
3. HOW DO I RETURN AN ITEM I BOUGHT AT LAKINGSGAMEUSED.COM?All sales of LA Kings Game-Used Merchandise are final. If you feel like the item you have received is incorrect, please contact us at http://lakingsgameused.com/pages/contact-us
4. I RECEIVED MY ORDER BUT IT WAS INCORRECT/DAMAGED. WHAT ARE MY OPTIONS?
If you feel like the item you have received is incorrect, please contact us at http://lakingsgameused.com/pages/contact-us
5. CAN I CHANGE OR CANCEL MY ORDER?
Once an order is entered into our system, a customer service agent may or may not be able to cancel your order. Please email us via LAKINGSGAMEUSED@lakings.com
6. HOW DO I AUTHENTICATE MY ITEMS?
7. WHAT DOES GAME-ISSUED/PRO STOCK ENTAIL?
Game-issued/Pro Stock refers to equipment that was not fused for any regulation play during regular the regular season, or the Stanley Cup Playoffs. Examples of equipment with the game-issued designation include: Warm-up used (exclusively) goalie equipment, practice-used goalie equipment, practice jerseys, and game jerseys worn only for the duration of warm-ups.
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